long does it take to set up an account?
can be set up in less than 5 minutes but not
greater than 24 hours.
much do you charge for domain registration?
can register your .com, .net, .org, .biz or
.co.uk domains for £8.99 per year.
I host international domains?
we currently have clients that use .ca, .il,
.tc, .nu, .ve, and many other international
you offer NT or UNIX plans?
offer UNIX web hosting accounts (Red Hat Linux).
do not handle Windows on any machines due to
its overall instability and obsessive cost for
do I access my Cpanel control panel?
can login to your Cpanel control panel at http://yoursite.com/cpanel
where "yoursite" is your own domain
are the nameservers for the current machine?
do I FTP into my account?
you must obtain an FTP program such as Cute
FTP or WS_FTP. Once you have an FTP program,
type in "yourdomain.com" as the
host address. Supply your username and password
in the according fields. Once logged in,
you have complete access to your account.
there a manual I can reference to use Cpanel?
access it by clicking here
are my statistics?
the report button after logging into Cpanel
and hit the Webalizer option. This will open
a new window to Webalizer with all your statistics
for that domain.
is the full path to my cgi-bin?
folder do I load my web pages to?
should place all of your web documents in the
keep getting errors when trying to publish with
most common problem is not using the full url
when uploading your site. Make sure you use
the entire http://www.domain.com in the address
you are attempting to publish to.
I have CGI outside of the bin?
CGI will function in the public_html folder.
version of Perl comes installed on your servers?
version of PHP comes installed on your servers?
version of MySQL comes installed on your servers?
is the correct path to Perl?
is the correct path to sendmail?
uploaded my site and still see "placeholder
are still seeing the default index.html page
set up when you ordered your hosting plan through
us. Make sure to delete that old index.html
page, then your site should resolve correctly.
long does it take for my DNS changes to update
you can expect to see your web site DNS to change
within 24 hours once you have made the modifications
at your registrar. However, we have seen it
take up to 7 days in some cases where registrars
and ISPs are a little slower.
isn't my SSI working?
order for SSI to be executed, you must rename
all of your web pages to .shtml rather than
.htm or .html. This solves the majority of SSI